PLEASE
READ
I M P O R T A N T !
PLAY HEADPHONES AT 90% VOLUME FOR 30 MINUTES BEFORE INITIAL USE.
Caution: Listening to music at high volume may damage your hearing.
H2O Audio Surge Waterproof Headphones feature sealed, watertight speaker chambers. During initial
use, your headphones may sound distorted or operate at a low audio level due to a vacuum formed in
the speaker chamber during air travel or shipement. Volume and sound quality will return to normal
once the pressure equalizes. Playing the headset at 90% volume for 30 minutes typically solves this
problem. If the problem still occurs, wait 24 hours and test again as the headphones will usually
equalize within a short period of time. If your headphones do not equalize or if you have any questions,
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please contact H2O Audio Customer Service at 800-708-6080 or [email protected].
20080630
Using Your Headphones
F.A.Q.’s
H 2 O A u d i o . c o m
1. My new Surge Headphones sound distorted
right out of the box. What should I do?
Surge Waterproof Headphones feature ergonomic
earplugs designed to isolate sound and provide a
watertight seal. The headphones are packaged with
medium earplugs installed. Extra small, small, large and
extra large earplugs are also included. The insides of
the earplugs are labeled to aid in identification.
Surge Headphones feature sealed, watertight speaker
chambers. During initial use, your headphones may
sound distorted or operate at very low audio levels due
to a vacuum formed in the speaker chamber during air
travel or shipment. Volume and sound quality will
return to normal once the pressure equalizes. Playing
the headset at 90% volume for 30min typically solves
this problem. If the problem still occurs, wait 24 hours
and test again as the headphones will usually equalize
within a short period of time.
The earplugs should be pushed into your ear canals far
enough to establish a secure fit but not so far that they
become uncomfortable. Some users may find it
L a i r d H a m i l t o n S i g n a t u r e S e r i e s
W a t e r p r o o f H e a d p h o n e s
preferable to use different size earplugs for each ear.
If your headphones do not equalize or if you have any
questions, please contact H2O Audio Customer Service
at 800-708-6080 or [email protected]
For optimal performance, the earplugs need to
completely seal with the walls of your ear canals.
Modifying the earplugs size and its angle of insertion
are important steps in creating a watertight seal.
Contact Us
2. The sound is intermittent from my headphones.
How can I fix or replace them?
Customer Support is available Monday - Friday 9AM
to 5PM PT
P. 800.708.6080 or 858.623.0339
F. 858.225.0815
Ensure the waterproof headphones are plugged in
completely. If the problem still continues please contact
H2O Audio Customer Service for further instructions on
how to receive replacement headphones.
Larger size earplugs may be preferable during active
and / or in water use as they may offer more contact
with the ear and may improve the watertight seal.
A watertight seal is best achieved when the earplugs
are inserted into your ears when dry. If your ear canals
are wet you may find larger earplugs provide a better
seal.
Prior to any return, a Return Authorization (RA) number must be
and follow the simple instructions on how to return a product. Proof of
purchase from an Authorized Dealer will be required. A copy of the
original sales receipt and a copy of the owner's portion of the warranty
card must accompany all correspondence regarding the equipment
covered by this warranty agreement or in direct reference to this
warranty.
3. What happens if my Surge Headphones fall out
of my ears while in the water?
Surge Headphones are 100% waterproof and can be
exposed / submerged in water for unlimited time
periods. However, if the headphones come out of your
ears and fall into the water, simply shake or blow off
any surface water that may remain in the earplug. This
will help ensure the best sound experience.
We encourage users to experiment with different
Copyright Notice: This owner’s manual is copyrighted, all rights reserved. It may not, in
whole or in part, be copied, photocopied, reproduced, translated, or formed into any
electronic format without prior consent in writing. H2O Audio is a registered trademark of
earplug sizes until they find the combination that works
best for them.
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H2O Audio, Inc. Patents 6396769, 6614722, 6954405 Others Pending.
Product Specifications
General Use Notice
READ THIS MANUAL CAREFULLY. IF YOU HAVE ANY QUESTIONS
PLEASE CONTACT H2O AUDIO CUSTOMER SUPPORT PRIOR TO
USE.
Lifetime Limited Warranty
H2O Audio’s lifetime limited warranty covers defects in materials and / or workmanship
of the H2O Audio Laird Hamilton Signature Series Headphones. This warranty does not
apply to any headphones which have been neglected, altered, abused, used for a
purpose other than the one for which they were manufactured, repaired by customer or
any party without H2O Audio’s written authorization, or used in any manner inconsistent
with H2O Audio’s instructions. Please refer to the care and maintenance instructions for
more details. Product Manuals are available for download on the H2O Audio website as
well as packaged with the product. Warranty claims involving personal property damage
will be put through a series of tests to determine if the product has been misused or
improperly cared for. Should a product be determined by H2O Audio to have
manufacturing or material defects which resulted in damage to personal property, H2O
Audio, at its’ sole discretion, will make reparation to the customer in the form of a repair
or replacement of equal value. No compensation for loss of data, ect. Products must be
purchased from an Authorized Dealer. The product warranty program will not be valid for
product purchased through an unauthorized source. For a directory of H2O Audio
Authorized Dealers, please visit the store locator section on the company website. If you
have questions as to whether or not a dealer is authorized, please call Customer
Support. This warranty applies to customers who properly fill out and complete the
warranty registration with proof of purchase within 30 days of purchase. Failure to
complete the registration will void the warranty. H2O Audio will, at its sole discretion
and without charging the customer, repair or replace any components that fail in normal
use. The warranty is valid only for the original owner who purchases the unit from an
authorized dealer. (Transfers are not qualified for warranty).
Driver Type / Size
Dynamic / 8mm dia.
Magnet Type
NdFeb
IMPROPER USE OF THIS SYSTEM MAY CAUSE THE USER TO
MAKE MISTAKES OR DECISIONS THAT MAY LEAD TO SERIOUS
INJURY OR DEATH.
Frequency Response
Impendance
18 – 20,000 Hz
16 Ω
IMPORTANT WARNING AND DISCLOSURE: THOSE USERS THAT
ELECT TO UTILIZE THIS SYSTEM AT, OR NEAR, THE WATER'S
SURFACE, MUST MAINTAIN SAFETY AWARENESS OF MOVING
WATER CRAFTS.
Max Input Power
Cable Length
5 mw
3.7 ft
ALWAYS MAKE SURE TO HAVE THE AUDIO PLAYER VOLUME
TURNED TO ZERO AND THE SPEAKERS AWAY FROM THE EARS
WHEN TURNING ON THE H2O AUDIO UNIT. IF THE VOLUME
LEVEL IS NOT ZERO WHEN THE H2O AUDIO IS TURNED ON, IT
MAY CAUSE EAR INJURY DUE TO A SUDDEN BURST OF VOLUME.
THE VOLUME SHOULD BE SLOWLY INCREASED WITH AN AUDIO
FILE PLAYING TO SET THE SPEAKER VOLUME TO COMFORTABLE
OUTPUT LEVELS PRIOR TO POSITIONING THE SPEAKERS NEXT TO
THE EARS.
Plug Type
3.5mm gold plated
Safety Information
To Obtain Service:
Please go to support section of our website or contact customer support at:
Customer Support Hours and Contact Information:
Monday - Friday 9AM to 5PM PT
Earplugs should always
be used.
IT CAN BE POTENTIALLY DANGEROUS TO PLAY YOUR
HEADPHONES WHILE ENGAGING IN ACTIVITIES THAT REQUIRE
YOUR FULL ATTENTION. YOU SHOULD EXERCISE EXTREME
CAUTION OR DISCONTINUE USE IN POTENTIALLY HAZARDOUS
SITUATIONS. DO NOT USE THE HEADPHONES WHILE DRIVING,
CYCLING, OR OPERATING ANY MOTORIZED VEHICLE. IT MAY
CREATE A TRAFFIC HAZARD AND IS ILLEGAL IN SOME AREAS.
Tel: 858.623.0339 Toll Free: 800-708-6080 Email: [email protected]
*Failure to complete and submit the product registration
does not diminish your warranty rights.
PLEASE NOTE: No service returns will be accepted without a pre-return authorization
RA#, which must be clearly marked on the outside of the package. The product will be
returned COD if submitted without an RA#. Upon receipt, your return will be carefully
inspected and assessed for damage and warranty coverage, if applicable. The system
may be pressure tested to verify the integrity of the product prior to any service. All
warranty costs will be covered according to the terms and conditions provided, including
return shipment to you when the unit is still in the warranty period. For any
WARNING: Contains small parts which may be a
choking hazard. Not suitable for children under age 3.
AVOID USING HEADPHONES AT HIGH VOLUME. HEARING
EXPERTS ADVISE AGAINST CONTINUOUSLY LOUD AND
EXTENDED PLAY. IF YOU EXPERIENCE RINGING IN YOUR EARS,
WARNING: This product contains magnetic material.
non-warranty service, you will be advised as to repair costs prior to any work being
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REDUCE VOLUME OR DISCONTINUE USE.
done.
IE1-LH-70 20081201
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